CQ Car Brokers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cqcarbrokers.com.au or use our services.

Information We Collect

Personal Information

When you enquire about our services or submit a form on our website, we may collect:

Name (first and last)
Email address
Phone number
Postcode/location
Vehicle preferences and requirements
Financial information (only when applying for finance)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide our services
Search for vehicles matching your requirements
Process finance applications on your behalf
Communicate with you about your enquiry or transaction
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

How We Share Your Information

We may share your information with:

Finance partners: When you apply for finance, we share necessary information with our lending partners
Vehicle sellers: When facilitating a purchase, we share relevant contact details with sellers
Service providers: Third parties who help us operate our business (e.g., email services, analytics)
Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@cqcarbrokers.com.au
Phone: 0422 676 073

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.